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JetBlue Crewmember Transforms Wish Flight and Builds a Lasting Friendship


July 02, 2018



JetBlue inspires customers to donate TrueBlue points to
Make-A-Wish® throughout July with Jimmy’s wish story

Phoenix (July 2, 2018) – Joanne, an inflight crewmember at JetBlue, began her in-flight ritual as she would any of the hundreds before—but today would be different. Shortly after take-off Joanne met Jimmy, a teenager on his wish trip to Turks & Caicos, and his family. Inspired by Jimmy’s story and his entire family’s enthusiasm, Joanne took it upon herself to make this flight one Jimmy would never forget. By the time the plane landed, the entire cabin joined in celebrating Jimmy’s triumph over his battle with cancer, and his wish coming true.

After an exciting trip with his family, Jimmy headed back home, where he was surprised by Joanne with a ”welcome home” sign. Jimmy said, “Joanne made a huge difference in my life and put a huge smile on my face.”

Joanne’s airline, JetBlue, is dedicated to the mission of Make-A-Wish to, together, create live-changing wishes for children battling critical illnesses. Since 2012, through their TrueBlue loyalty points donations platform and the airline’s matching gifts, JetBlue has donated 23 million TrueBlue points to help make travel wishes possible. Committed to helping Make-A-Wish realize its vision of granting every eligible wish, JetBlue encourages its customers to donate their TrueBlue points to Make-A-Wish. Throughout July 2018, JetBlue will match all TrueBlue point donations from its customers made to Make-A-Wish, up to one million points.

With more than 77 percent of wishes requiring travel, loyalty points and miles are a critical and necessary resource for Make-A-Wish.

JetBlue and Make-A-Wish hope Jimmy and Joanne’s story inspires customers to know they can have an important and lasting impact on the life of a wish child.  Giving back is part of JetBlue’s DNA and is core to its mission of inspiring humanity. To date, JetBlue has contributed near $1 million in flights for Make-A-Wish trips.

Make-A-Wish makes the seemingly impossible possible for kids with critical illnesses through the experience of wish-come-true. When a wish is granted, a child replaces fear with confidence, sadness with joy and anxiety with hope – a powerful combination that may lead to better health outcomes. Such transformative moments are shared by crewmembers, customers, wish families and everyone involved.

JetBlue For Good: JetBlue For Good is JetBlue’s platform for social impact and corporate responsibility. Giving back is part of JetBlue’s DNA and is core to its mission of inspiring humanity. Centered around volunteerism and service, JetBlue For Good focuses on the areas that are most important to the airline’s customers and crewmembers - community, youth/education and the environment. Combining JetBlue’s corporate efforts with its customers’ and crewmembers’ passions, the common theme is Good – JetBlue For Good. Join the #JetBlueForGood conversation on Twitter, Instagram and Facebook, check for regular updates and get involved.

JetBlue’s TrueBlue loyalty program rewards all customers, regardless of their travel frequency. With TrueBlue, there are no blackout dates with all seats available for redemption, and points never expire. TrueBlue points are earned by purchasing qualifying services or products of JetBlue or a TrueBlue partner. Members earn three points per $1 spent on the base fare for JetBlue-operated flights. Members who book directly on can earn bonus points depending on the fare option selected. Additional information about TrueBlue and how to register for the program can be found at Visit to donate TrueBlue points today.



Make-A-Wish® creates life-changing wishes for children with critical illnesses. We seek to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight their illness. Headquartered in Phoenix, Arizona, Make-A-Wish is the world’s leading children’s wish-granting organization, serving children in every community in the United States and in more than 50 countries worldwide. Together, generous donors, supporters, staff and more than 35,000 volunteers across the U.S., grant a wish every 34 minutes, on average, somewhere in the country. Since 1980, Make-A-Wish has granted more than 300,000 wishes to children in the U.S. and its territories; more than 15,400 in 2017 alone. For more information about Make-A-Wish America, visit


JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue carries more than 40 million customers a year to 102 cities in the U.S., Caribbean, and Latin America with an average of 1,000 daily flights. For more information please visit

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